Shipping policies & Returns
Shipping Rates and Method
Panier Home utilizes USPS or FedEx for all domestic and international orders.
For domestic orders, FedEx offers ground service, through which customers receive their orders 3-5 business days (Monday-Friday) from the date of dispatch. These delivery time estimates for Fedex SmartPost ground service only apply to US addresses within the contiguous 48 states. We also provide domestic express service through FedEx: 2-day, 3-day and standard next day delivery on selected items.
For international orders, FedEx offers international priority express service, which delivers orders within 3-5 business days from the date of dispatch. Please note this does not take into account any customs clearance delays.
Orders shipped outside the U.S. will be delivered on a Delivery Duty Unpaid (DDU) basis. The recipient is responsible for paying all customs and clearance related duty/tax, which is based on the full purchase price paid for this order (as reflected on the commercial invoice).
We will dispatch orders within 5-7 business days from the date that we receive your order and credit verification has been confirmed unless specify otherwise. Orders placed on Friday after 1:00 PM EST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
*Please note that shipping time frames might be subject to products availability. We are a small structure working with artisans, artists and designers which sometime needs extra time to fulfill orders.
Panier Home does not offer weekend delivery.
Our Standard Ground service is not available to Alaska, Hawaii, or Puerto Rico. We do not accept military APO/FPO addresses and PO Boxes for delivery. Some items may be restricted for import to destinations outside the US and to California.